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Knoll Warranty Information
The Human Solution and Knoll assure total customer satisfaction. The following information applies to all Knoll products:
Knoll warrants to the original purchaser only that the products Knoll manufactures and sells to purchaser are free of defects in workmanship and materials, during the applicable warranty period set forth below. Warranty period set forth below is for 24-hour, 7 days a week, multi shift use (includes parts and labor to repair). Should any failure to conform with this limited warranty appear to a product listed below during the applicable warranty period from the date of shipment, Knoll shall, upon prompt written notice, repair or replace, at its option and costs, the affected part or parts.
|Lifetime: Antenna Workspaces, AutoStrada, Calibre, Crinion Open Table, Currents, Dividends Horizon, Equity, Morrison, Reff Profiles laminate, Series 2 Storage, Template and other non-wood components (except cascade edge worksurfaces, operational parts, controls, electrical, Lighting, Series 2 Veneer Front Storage, special or custom products, see below)||Lifetime Warranty|
|Chadwick, Essentials Work Chairs, Generation by Knoll, Life, Moment, MultiGeneration by Knoll, ReGeneration by Knoll, RPM, Sapper and Toboggan seating (except seating upholstery, textiles, leathers and finishes, see below)||12 Years|
|Antenna Workspaces, AutoStrada, Crinion Open Table, Dividends Horizon, Reff Profiles, Template wood components, Series 2 Veneer Front Storage, cascade edge worksurfaces, Wood Casegoods (The Graham Collection) (except wood casegoods upholstered surfaces, see below), Interaction tables (except height adjustment mechanisms for Counterforce, crank-adjustable, and split-top tables and worksurfaces, see below), Reuter overheads, Reuter vertical storage, KnollExtra Sapper Monitor Arm Collection, Adjustable keyboard mechanisms and platforms, Communication Boards (except fabric board textiles, see below), Smokador collection (except leathers, see below), and Orchestra Universal Systems Accessories||10 Years|
|Operational parts, controls, electrical, Lighting (except light ballasts, bulbs and power supply, see below), special or custom product, wood veneer products, Currents handcrank, Interaction Counterforce, Interaction crank-adjustable, and split-top mechanisms, KnollStudio, Spark Series seating structural elements, Richard Schultz outdoor products, KnollExtra CPU storage and all universal storage drawers and Power Collection||5 Years|
|Seating upholstery, textiles, leathers and finishes. Fabric boards textiles and Smokador Collection leathers.||3 Years|
|All other Knoll Extra products||2 Years|
|Light ballasts, bulbs and power supply, seating upholstered armpads and soft armpads, wood casegoods upholstered surfaces. KnollStudio Maya Lin and Spark Series seating finishes||1 Year|
This warranty does not apply to:
- Damage caused by a carrier other than the Seller
- Normal wear and tear or acts or omissions of parties other than Seller (including user modification, improper use or installation of Products)
- COM or other third party materials applied to Products
- Products not installed by or under the auspices of a Knoll Dealer
- Dramatic temperature variations or exposure to unusual conditions
- Changes in surface finishes, including colorfastness due to aging or exposure to light
- Except as specifically noted above, textiles and upholstery supplied by KnollTextiles (consult current KnollTextiles price list for applicable warranty)
Natural variations occurring in wood, marble, and leather shall not be considered defects, and Knoll does not guarantee the colorfastness or matching of the colors, grains or textures, or surface hardness of such materials. Knoll also does not guarantee the colorfastness of fiberglass panel surfaces.
THE EXPRESS WARRANTIES CONTAINED HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE AND ALL OTHER WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
The remedies provided above are the purchaser's sole remedies for any failure of Knollto comply with its obligations regarding the workmanship of its products. Correction of any nonconformity in the manner and for the period of time provided shall constitute complete fulfillment of all liabilities of Knoll, with respect to or arising out of the product furnished hereunder.