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Workrite Warranty Information

The Human Solution and WorkRite assure total customer satisfaction. The Human Solution is a Workrite Authorized Dealer. The following information applies to all Workrite products:

Workrite warrants to the original purchaser that the products it manufactures are free from defects in design, material and workmanship for the life of the product, subject to the limitations below. With prompt written notice, Workrite will repair or replace, free of charge, any product, part or component which fails under normal use as a result of such defect. The following exceptions to the limited lifetime warranty apply:

Workrite SwingArm, Workrite Poise and SteadyArm 10 Years
All LED lighting products 10 Years
Electric components, motors and manual crank mechanisms 5 years
All worksurfaces 5 years
Florescent fixtures 5 Years
Customs, Modesty Screen fabric and "specials" 2 Years
Peel and place mousing surfaces, Slide Guide provided with Rite-In-Line, and fluorescent fixture ballasts 1 Year
Workrite's obligation under this warranty is limited to replacing or repairing any product or part that it determines to be defective after inspection by its authorized representative, following receipt of written notice of the defect from purchaser within the warranty period. This warranty shall apply to the original purchaser only, is non- transferable, and is not applicable outside the United States, Canada, and Mexico. This warranty is based on normal installation and use of the product in an 8-hour shift. This warranty does not apply to:
  • Damage in shipment caused by a carrier
  • Defects caused by improper installation
  • Products subject to improper use and conditions
  • Customer modifications to the product
  • Normal wear and tear
  • COM or third party materials applied to the products
  • Fluorescent lamp tubes
  • Any product that has been modified, altered, tampered with or repaired by any person other than an authorized representative of Workrite

Labor charges and/or damage incurred in the installation, repair, or replacement of any products are excluded.

THE WARRANTY SET FORTH ABOVE IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. IN NO EVENT SHALL WORKRITE BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED.