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Contact Us

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We love to hear from you. You can email, call, chat, or fill in the web form below. Emails to The Human Solution® will be answered within one business day if received during office hours. Our email address is

Looking for troubleshooting tips about a product you've ordered? We've made some videos that may be helpful.

Physical address

The Human Solution
2139 W Anderson Ln
Austin, TX 78757

Showroom hours:
10:00am - 6:00pm (CST), Monday - Saturday

Phone and chat

Phone: 800-531-3746 / 512-697-9330
Fax: 800-346-7541
Chat: Chat live with us

Phone and chat hours:
8:00am - 7:00pm (CST), Monday - Friday
10:00am - 6:00pm (CST), Saturday

Ready to check us out? Our retail showroom in Austin, Texas is open from 10am to 6pm Monday through Saturday and our team of ergonomic experts will fit you to the perfect office chair and height adjustable desk setup.

If you need an immediate response, please give us a call or chat with us. You can chat with us by clicking the start chat button on the header or footer of any page on our site. Phone and chat service hours are 8:00am - 7:00pm Central Time, Monday - Friday and 10:00am - 6:00pm Central Time, Saturday. If you call or chat and leave a message outside of our normal office hours, we'll reply by the next business day.

Returning something? Before mailing anything, please see our Return Policy.

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Take a virtual walkthrough tour of our Austin, TX retail space by clicking and dragging the "Google Street View" of our store below. Click on one of the arrows and drag around the 360 tour or use the on-screen dial to explore the project.

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Watch our commercials on KXAN Austin!