Everyone enjoys getting the proverbial gold star from time to time and we here at Human Solution are no exception. Recently BigCommerce held their best e-commerce site design contest for 2017. The competition was pretty fierce, with over 1,000 entries which were narrowed down to 27 finalists. But when it came time for the judges to choose which site had the best customer experience, Human Solution stole the show.
In the words of senior designer Greg Venditto:
“Our inspiration came from our standing desk customers. We know they love to build custom desks, select options, add accessories, and more, and we wanted to give them an online experience that would let them quickly and easily build the desk they’ve always wanted.
As a customer begins to build their desk, they’ll notice that the desk image changes with each selection. Our customers are able to choose their desk style, size, color, and desktop material – watching their desk come together on screen. Accessories are also important, and we wanted to showcase each of them. Customers can see their desk setup – complete with their LED task light, standing mat, storage options, keyboard trays, monitor arms, and more – before they ever order it.
It’s all showcased on the desk, giving customers an idea of how it will look before purchasing. We also took the “build” concept to our ergonomic chairs, and customers can compare options and colors before they place their order. We didn’t just want customers to see our UPLIFT Desk products; we wanted them to interact with them on our site firsthand…”
This was possible thanks to feedback from our customers and our desire to give them a user-friendly shopping experience on our new site, which helped us win this momentous award. We’d like to say thanks to all of our customers and future customers for making Human Solution such a success. We couldn’t do it without you guys! And as always, if you ever need help with an ergonomic issue, our reps are all eagerly awaiting your call at 800-531-3746.
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