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UPLIFT Warranty Information

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UPLIFT Warranty, Return Policy, and Cancellation Policy


UPLIFT Desk Warranty

At UPLIFT Desk, not only do we offer the best desks anywhere, we back them up with the best, most comprehensive warranty in the industry. We can do this because we are confident in our-world class quality bases, motors and electronics. All desks purchased after October 15, 2013, come with a 5-year all-inclusive warranty on the entire desk base, which includes the motor, frame, controller, switch, electronics and mechanisms. That's a warranty period more than twice as long as you'll find at many of our competitors. In the rare event that anything goes wrong with any part of the desk base in that 5-year period, just let us know, and we'll take care of the problem with replacement items at no cost to you. And, we cover the cost of shipping them to you. Warranty does not cover normal wear and tear to the desktop surface, scuffing of the paint or modifications made to the product. Warranty free shipping may not apply for shipments outside of the United States.

You can also purchase an extended warranty, which provides the same coverage on the desk base as the standard warranty described above, but extends it to a total of 12 years.

Please keep in mind that handmade wood furniture will require some basic maintenance. Warranty support for UPLIFT solid wood desktops includes expert advice from our woodworker on how to care for your top, and assessment of any issues that may arise. Warranty support covers repairs or replacements if a top is rendered unusable as the result of a defect, within the five-year warranty period. UPLIFT solid wood desks are made of natural material that can change over time. Normal wear and tear or imperfections that occur naturally do not qualify for repairs or replacements.

30-day Return Policy for UPLIFT Desks

You may return your undamaged UPLIFT Desk frame and standard laminate desktop in their original condition in the original packaging for a full refund within 30 days of receiving it. Custom laminate and solid wood tops and multiple desk orders are not returnable. Freight add-ons such as inside delivery, Bronze, Silver or Platinum are not refundable.

UPLIFT accessories or non-desk items are subject to our standard return policy. Read more details about returns on our Hassle Free Return Policy page.

Cancellations on UPLIFT Desks

For standard laminate UPLIFT desks, you can cancel your order at any time before it ships, without any cancellation fees. Wood tops and custom laminate tops are subject to a cancellation fee if we've already started manufacturing them.

Warranty information for non-desk UPLIFT products

UPLIFT Large Sliding Drawer with Lock 10 Years
UPLIFT Keyboard Trays, UPLIFT CPU Holders, UPLIFT Standing Mats, UPLIFT corner sleeves 5 Years
UPLIFT Treadmill Mats and UPLIFT Sit-Stand Scissor Lift 3 Years
UPLIFT Upright Bike 2 Years
UPLIFT Twist Board and Balance Board, UPLIFT Recumbent Bike 1 year

Warranty for UPLIFT desks purchased before October 15, 2013

5 years on frame and non-moving metal parts. 2 years on motor, controller, switch and mechanisms.


What happens once I'm outside the warranty period for desks purchased after October 15, 2013?

There's a very good chance we can still help you at little to no cost. Just give us a call and let us know what the problem is.

Our desks contain no lead paint. We powder coat paint all metal frame components, and our electronic components carry the Restriction of Hazardous Substances Directive (RoHs) certification.

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Find out why UpLift Desks are #1! Save 10% on Steelcase through December 8th! Get the UpLift 900 electric sit-stand desk at a great price! Click to find out how you can win a free Steelcase Gesture Chair!

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Our Customers Say ...
  • Completely satisfied with the desk. More impressive was the buying process, knowledge of the sales and support staff, and attention to detail. It's clear that this company is on a mission to help people. They have found a way to differentiate themselves in a crowded market and stand out as a great company which deserves all the success it achieves. We will be adding a second UpLift 900 in the near future. Thank you!

    - Alisha Jones

The Human Solution � Ergonomic Chair, Keyboard Tray, Monitor Arm and More
2139 W Anderson Ln  |  Austin, Texas 78757  |  1-800-531-3746
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