UpLift Warranty Information
At UpLift Desk, not only do we offer the best desks anywhere, we back them up with the best, most comprehensive warranty in the industry. We can do this because we are confident in our-world class quality bases, motors and electronics. All desks purchased after October 15, 2013, come with a 5-year all-inclusive warranty on the entire desk base, which includes the motor, frame, controller, switch, electronics and mechanisms. That's a warranty period more than twice as long as you'll find at many of our competitors. In the rare event that anything goes wrong with any part of the desk base in that 5-year period, just let us know, and we'll take care of the problem with replacement items at no cost to you. And, we cover the cost of shipping them to you. Warranty does not cover normal wear and tear or modifications to the product. Warranty free shipping may not apply for shipments outside of the United States.
We think you'll love your desk, but if you decide to send your desk back, you can do so with no restocking fees on standard laminate desks. Just let us know about your intention to return within 30 days of receiving your desk, and we'll issue you a return authorization number. We also cover the original outbound shipping costs. You are responsible for shipping costs back to us. Returns must be received in like-new condition in the original packaging. Because solid wood tops and custom laminates are made to order, they are not eligible for returns, though you can return the base.
For standard laminate UpLift desks, you can cancel your order at any time before it ships, without any cancellation fees. Wood tops and custom laminate tops are subject to a cancellation fee if we've already started manufacturing them.
|UpLift Keyboard Trays, UpLift CPU Holders, UpLift Standing Mats||5 Years|
|UpLift Treadmill Mats||3 Years|
|UpLift Upright Bike||2 Years|
|UpLift Twist Board and Balance Board, UpLift Recumbent Bike||1 year|
5 years on frame and non-moving metal parts. 2 years on motor, controller, switch and mechanisms.
There's a very good chance we can still help you at little to no cost. Just give us a call and let us know what the problem is.