| Chairs |
| Desks |
| Headsets |
| Keyboards |
| Keyboard Trays |
| Laptop Bags |
| Laptop Ergonomics |
| Lumbar Supports |
| Mice |
| Software |
| Workstation Accessories |
| Document Holders/Monitor Lifts |
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| Anti-Fatigue Mat |
| Clothing - Protective |
| Ear Protection |
| Eye Protection |
| First Aid Kits |
| Gloves - padded/vibration |
| Insoles |
| Knee Pads |
| Spill Kits |
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| Cold |
| Heat & Paraffin |
| Exercise Bands |
| Hand Exercisers |
| Exersize Balls |
| Pedal Exercisers |
| Stretching Assists |
| Support Rolls-Lumbar |
| Massage |
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| Frequently Asked Questions What are your hours of operation? Our website is open 24 hours, 7 days a week, 365 days a year. Our phone lines are open from 9 AM to 6 PM (Central Standard Time) Monday through Friday. Do you have a showroom where I can see your products? At this time, no, but give us a call with any questions. We can usually answer all your concerns and questions. We have experts available for all of our products (including a Mechanical Engineer and a Certified Professional Ergonomist). Do you sell other products? We can quote most commercially available products through our network of master distributers. Please email or call us for a quote on your needs. We appreciate the opportunity to quote your job! Do you accept returns? Yes. Please read the return instructions carefully as different policies apply to different items. If you have any questions, please feel free to call or email us for clarification. RETURN INSTRUCTIONS: E-mail us for a Return Merchandise Authorization (RMA) number then return the merchandise in NEW condition and in the original shipping container. There is no restocking fee for replacing a defective item with the same model. A 15% restocking fee applies to all returns except as listed below: - Plantronics products have a 20% restocking fee. - HumanScale keyboard trays and chairs have a 25% restocking fee. Due to the custom nature of these products, order cancellations received after 48 hours will also incur a 25% restocking fee. - Ergokits incur a 25% restocking fee - All Anti-Fatigue and Entrance Mats incur a 25% restocking fee. - Eurotech chairs, including the Ergohuman have a 25% restocking fee. - Mayline, Balt, and all other furniture returns have a restocking fee of 30% (per the manufacturers restocking fees charged to us). - Special ordered items are not refundable. - No refunds after 30 days. - Regular shipping charges apply on all returns and exchanges. - Note: If a free shipping coupon was used during checkout, the actual shipping charges will be deducted from return credits. We will email you an RMA form. Please complete the form in its entirety and include a copy with the equipment to be returned. All returns must have an RMA number or we must refuse the return. As will be explained on the RMA email you will receive, please Address returns to: The Human Solution Attn: Returns 12417 River Bend Rd. Ste. 12 Austin, TX 78732-6161 1-800-531-3746 |
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 © 2006 The Human Solution (A division of JDP Enterprises Ltd Co). All Rights Reserved. Phone 1-800-531-3746. |