Most products available on The Human Solution® website can be shipped anywhere worldwide. To order, just place your order as usual and use the shipping calculator online. A few items are restricted from export but are clearly marked on each product page. We may require a wire transfer for payment at our discretion.
How your order ships depends on what you order. On most items, you have a choice between USPS International Priority mail, UPS Worldwide Saver or UPS Worldwide Expedited. Heavier items including some desks, chairs and anti-fatigue mats may require freight shipping and are not usually shipped outside the United States. Shipping rates on these items are determined on a case-by-case basis. If you place your order online, we will contact you after you place your order with shipping information and costs. If you prefer, call us and we can give you that information in advance and take your order over the phone.
In most cases we must bring items into our warehouse in Austin, Texas for export. This may add up to one week of lead time to your order.
For additional information on Canadian shipments, go to our Canadian Shipping Information page.
Duties and taxes are assessed by your government and vary considerably by country; therefore we have no way of knowing in advance how much your duties will be. In most cases, we do not collect and/or pre-pay your duties, taxes or GST.
All product we sell is new and fully warranted by the manufacturer. There may or may not be local warranty support in your country. If it is necessary to ship parts to you or replace your product, we do not cover any shipping costs for warranty repairs or replacement.