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Shimpo Warranty Information

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The Human Solution and Shimpo assure total customer satisfaction. The following information applies to all Shimpo products:


Shimpo Instruments warrants, to the original purchaser of new products only, that its products shall be free from defects in workmanship and materials under normal use and proper maintenance for one year from the date of original purchase. This warranty shall not be effective if the product has been subject to overload, misuse, negligence, or accident, or if the product has been repaired or altered outside of Shimpo Instruments' authorized control in any respect which in Shimpo Instruments' judgment, adversely affects its condition or operation.


The foregoing warranty constitutes the SOLE AND EXCLUSIVE WARRANTY, and Shimpo Instruments hereby disclaims all other warranties, expressed, statutory or implied, applicable to the product, including, but not limited to all implied warranties of merchantability and fitness.


Under this warranty, Shimpo Instruments SOLE OBLIGATION SHALL BE TO REPAIR OR REPLACE the defective product or part, at Shimpo Instruments option. Shimpo Instruments reserves the right to satisfy warranty obligation in full by reimbursing Buyer for all payments made to Shimpo Instruments, whereupon, title shall pass to Shimpo Instruments upon acceptance of return goods. To obtain warranty service, Purchaser must obtain Shimpo Instruments authorization before returning the product, properly repackaged, freight pre-paid to Shimpo Instruments.


Buyer agrees to indemnify and hold Shimpo Instruments harmless from and against all claims and damages imposed upon or incurred arising, directly or indirectly, from Buyer's failure to perform or satisfy any of the terms described herein. In no event shall Shimpo Instruments be liable for injuries of any nature involving the product, including incidental or consequential damages to person or property, any economic loss or loss of use.


Any statements made by the Seller's representative do not constitute warranties except to the extent that they also appear in writing. This writing constitutes the entire and final expression of the parties' agreement.

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Our Customers Say ...
  • Completely satisfied with the desk. More impressive was the buying process, knowledge of the sales and support staff, and attention to detail. It's clear that this company is on a mission to help people. They have found a way to differentiate themselves in a crowded market and stand out as a great company which deserves all the success it achieves. We will be adding a second UpLift 900 in the near future. Thank you!

    - Alisha Jones

The Human Solution � Ergonomic Chair, Keyboard Tray, Monitor Arm and More
2139 W Anderson Ln  |  Austin, Texas 78757  |  1-800-531-3746
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