Welcome to The Human Solution®, a Square Grove® LLC store. Our Mission is to deliver sincere, world-class service and provide solutions that benefit our customers.
We are office furniture experts. We also have Certified Professional Ergonomists on staff to help optimize our customers work environments using ergonomic principles. Ergonomics is the science of designing the workplace to fit the worker: it is based on finding solutions that improve productivity and reduce injuries caused by repetitive stress, poor postures, and high forces. We know that every individual has specific needs for their work environment, so the customer service we provide is 100% focused on you! Our team of experts takes pride in ensuring each user gets the right products for their needs. We have helped thousands of people find solutions that work. Itís what we do - allow our team to help you too.
Our store is supported by a team of experts, including a Certified Professional Ergonomist (CPE) and engineer with over 15 years of workplace assessment and product design experience, ready to assist with your ergonomic, safety or productivity related needs. We provide our customers expert advice regarding the purchase and use of office furniture and assessment equipment. This includes a wealth of ergonomic knowledge in our blog and ergonomic tools and guides. For more personalized attention, contact our team of trained experts; we are happy to offer up any advice and product recommendations via phone, email, or chat. We can provide you with a solution or point you in the right direction. Itís up to you.
In addition to offering you expert advice, we guarantee you will receive exemplary customer service. How do we go above and beyond for our customers?
Our founder Jon Paulsen, MS, CPE started the business in 2002 when, as an Ergonomics Engineer, he saw many people buying ergonomic products without understanding how they were helping from an ergonomics perspective. In the beginning Jon was a one man e-commerce store. He knew ergonomics but had no idea how to run a business except for a desire to offer exceptional customer service and expert advice. Luckily Jonís ergonomic engineering background, along with his focus on serving and educating his customers, translated well into running a business and the company has grown from there. READ MORE ABOUT JON
Our Mission is to deliver sincere, world-class service and provide solutions that benefit our customers. We help.
The Human Solution® intends to lead the office furniture and ergonomic equipment market by building an organization centered around service, expert knowledge, and forging partnerships with our customers. We recognize that the growth of our business is directly driven by our customer service and education.
We base our company vision and strategy on these core values:
Our commercials have aired on Austin's own KXAN!
Mon - Sat: 10am - 6pm
THE HUMAN SOLUTION®
2139 W. Anderson Lane
AUSTIN TX 78757
Phone: (800) 531-3746
We also offer ergonomic assessments and training for local businesses and individuals. Providing continuing education gives us a unique opportunity to give back to our community.
The Human Solution is making a substantial effort to go green and do our part locally with our Austin retail space. Many of our top manufacturers employ earth-friendly practices like using sustainable materials and planning the entire life cycle of a product. Our company embraces these practices and strives to promote these ideals.
Additionally, we appreciate good design and we will continue to go out of our way to point out well-made ergonomic products that get the job done. The promotion of ergonomics and human factors are core to The Human Solution®.