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ergoCentric Warranty Information

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The Human Solution and ergoCentric assure total customer satisfaction. The following information applies to all ergoCentric products:


Office Lifetime Warranty

ergoCentric Seating Systems hereby warrants all of its Office Seating products against defects and functional failure of materials including the pneumatic lift, for as long as the chair is in use by the original purchaser, with the following exceptions:

Mechanisms, arms, foam, fabric and ergoCentric+Guard 10 Years
Vinyl, PVC-free Upholstery, leather, iCentric Mesh backrest structure and iCentric Mesh upholstery 5 Years

Plus Size and 24 Hour Seating

Mechanisms, arms, foam, fabric and ergoCentric+Guard                                                               5 Years

The Plus Size seating warranty is valid for users weighing up to 350 lbs. For all 24 Hour seating, the warranty is valid for continuous use multi-shift operations for users weighing up to 280 lbs.


Warranty Claims

ergoCentric will repair or replace any product or materials, covered by this warranty, found to be defective or inferior within the warranted period. This warranty includes the cost of labor and shipping. Claims are to be made directly to ergoCentric or to the authorized dealer from whom the chairs were purchased. Product or materials for which a claim has been made, must be made available for inspection by an authorized ergoCentric representative.

Limit of Warranty

These manufacturer's warranties shall be valid only during the term of these warranties; and while the products herein warranted are in the possession of the original purchaser. The original purchaser shall mean the party which first purchased the products for its own use whether from ergoCentric or an authorized ergoCentric dealer.