Why Buy from Us?

Expert Service

Real Humans Providing Great Human Solutions. Our store is supported by a team of experts, including a Certified Professional Ergonomist (CPE) and engineer with over 15 years of workplace assessment and product design experience, ready to assist with your ergonomic, safety or productivity related needs. We provide our customers expert advice regarding the purchase and use of office furniture and assessment equipment. This includes a wealth of ergonomic knowledge in our blog and ergonomic tools and guides. For more personalized attention, contact our team of trained experts; we are happy to offer up any advice and product recommendations via phone, email, or chat. We can provide you with a solution or point you in the right direction. It’s up to you.

In addition to offering you expert advice, we guarantee you will receive exemplary customer service. How do we go above and beyond for our customers?

• We find solutions for you - We offer human solutions that comfort and support our customers everyday. The feedback and stories we get from our customers are extremely rewarding to our team.
• We test and evaluate our products - Products we sell are evaluated by our ergonomist to meet a specific need. Our team uses ergonomic products on a daily basis. We know the benefits of working in a more user-friendly environment.
• We drive ergonomic principles - We want to help customers find products, tools and innovative ideas that have been researched, developed and produced based on ergonomic principles.

Whether you're looking for help selecting the right item or just need to know when it will ship, our team is here and ready to answer your questions. In most cases, you will be contacted within a few minutes, but we always respond by the next business day. Email us with your questions or give us a call at 1-800-531-3746.

Positive Reviews

ResellerRatings Reviews - 5 star rating (out of a possible 5) based on 30+ reviews
Google Customer Reviews - 4.7 star rating (out of a possible 5) based on 300+ reviews
Yahoo! Customer Reviews - 4.5 star rating (out of a possible 5) based on 1200+ Ratings (280+ Reviews)

Our 125% Price Guarantee

We focus 100% on customer service and also want to make sure you get the best price possible. If you see a lower online price we will apply 125% of the difference to your price! Terms and conditions apply.

How to Request a Price Guarantee Match:

Call 800-531-3746, email info@thehumansolution.com, or chat with us. We respond promptly to email and chat. Be sure to have the following information ready.

• Human Solution item # you want 125% price matched
• The web store you found the lower price
• The web address (link) to the lower priced item
• The lower price found

Price Guarantee Terms & Conditions:

• 125% difference will be deducted from the price of the item with a maximum value of $300.
  
  

  Example: If an item costs $500 on our website and $480 on another website, we give you 125% of $20 off. Thus, $25 will be deducted from your cost.

• Guarantee applies to all products on our site, with the exception of chairs with base prices under $350 and electric desks under $800.
• Email us the link to the lower price. Item must be new and exact same make, model, and color.
• Price must be on an authorized dealer website.
• Guarantee applies to total price of the item, including shipping/handling charges, taxes, and any other fees.
• The web store offering the lower price must have the product in stock and offer immediate shipping.
• Web store must be an established American website, as determined by us.
• At our discretion we may limit the price guarantee to three of the same item number per customer and one claim per customer in any 30 day time period.
• Does not apply to factory-reconditioned, refurbished, closeout or previously returned items merchants.
• Guarantee does not apply to auction websites
• Guarantee can not be combined with other offers
• Does not apply to Web stores offering special promotions such as rebate offers, coupon offers, quantity discounts, membership requirements or clearance sale prices.
• Guarantee is subject to change without prior notice.
• We reserve the final right to determine the eligibility of the Guarantee without consideration of other terms listed above. Contact us with your price guarantee questions. We are eager to please you with our prices.

Four More Reasons to Shop with THS

The Human Solution guarantees your satisfaction by offering great selection, low prices, excellent service and quality products.

Selection

We carry merchandise from the top suppliers in the world in their respective product categories, as well as lesser known brands that meet our stringent requirements for quality and value. We carry well-respected brands like Steelcase, Humanscale, Goldtouch, Kinesis and Notrax just to name a few. Can't find what you want? Give us a call because we're adding new products all the time. We probably have what you're looking for, even if you didn't see it on our website.

Low Prices

We scout the web to be sure our prices are competitive and feature Coupons and a 125% price match policy. And we like to remind customers that with us you get world class customer service. In addition to great pricing, our products ship free in the contiguous US and free ground shipping can be combined with our coupons. If you see an item for less than our advertised price, don't hesitate to call 800-531-3746, email sales@thehumansolution.com, or chat with us asking for a 125% price match. We also offer quantity and repeat customer discounts.

Service

No one has us beat for service. In addition to ensuring our phone staff is knowledgeable and helpful, our in-house ergonomist, Professor Ergo, is available to answer questions. We deliver on our promise of great service and our customers agree.

Quality

Our merchandise has been personally selected to offer both quality and value. We won't carry products that don't deliver as promised or are unreliable. We back this up with our satisfaction guarantee.

Our Satisfaction Guarantee

We want you to love your purchase. Everything on the website except for custom anti-fatigue mats, rugs and certain custom chairs is returnable within 30 days of delivery with no hassles. Please see our return policy for more information.